Refund & Cancellation Policy
Last updated 2026
Free plan
Starter is free — no payment details are collected, so there is nothing to refund or cancel. Your 30-day trial simply ends if you don't upgrade; your data is retained and you can continue on Starter afterwards.
Professional plan billing
Professional is ₹999/month, charged automatically via Razorpay on the same date each month until you cancel. There is no long-term contract — you can cancel at any time.
Cancelling your subscription
To cancel, email [email protected] from your account's registered email with your Company ID. We'll stop future charges — you keep full access to Professional features until the end of the billing period you've already paid for, then your account reverts to the Starter plan (or is paused if it exceeds Starter's employee limit until you remove employees or contact us).
Refunds
Because Professional is billed in monthly cycles with no lock-in, we don't provide partial refunds for unused days within a billing period once it has started — cancelling simply stops the next month's charge. If you were charged in error (e.g. a duplicate charge or a charge after you'd already cancelled), email us and we'll investigate and refund the incorrect amount, typically within 5-7 business days of confirming the error.
Failed or missed payments
If a monthly charge fails (e.g. an expired card), Razorpay will retry automatically. If payment continues to fail, your account may be suspended until it's resolved — contact us if this happens and you'd like help updating your payment method.
Questions
For any billing, refund or cancellation question, email [email protected] — we aim to respond within 2 business days. ImReady is a brand of Bharti Joshi Enterprises, Room No. 7, Shiv Shankar Chawl, Hanuman Tekdi, Borivali (East), Mumbai Suburban – 400066, Maharashtra, India.